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I need to change the email address from where it is sent from and returned to

Explorer ,
Dec 07, 2022 Dec 07, 2022

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On one post it said to change the address in the Preferences > Email Accounts. Here is a screen shot. I changed the names.

DavidHealy_1-1670443115450.png

Thom Parker told me that isn't where it changed and I can't find where to change it. Please advise.

Here is a screen shot of what the person receiving it should see.

 

DavidHealy_0-1670442799768.png

 

Thank you

David Healy

 

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Adobe Sign forms , Configure accounts , How to sign , Web forms

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Adobe Employee ,
Dec 07, 2022 Dec 07, 2022

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Hi @David Healy,

 

Hope you are doing well. Thanks for writing in!

 

Per the description, I understand that you want to change the sender email address in Adobe Sign.

 

We have a similar thread in the community which has answers to your question. Please visit the link once: Solved: Can you change the "From" (sender) email address s

 

Hope this clarifies things.

 

-Souvik.

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Explorer ,
Dec 07, 2022 Dec 07, 2022

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The answer provided is, “There is no provision to change the sender Email address.”

What the???? This is nuts!

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Explorer ,
Dec 07, 2022 Dec 07, 2022

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If it is even possible, can I install a second copy of Acrobat and have its default email address be the one I want to use?

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Explorer ,
Dec 07, 2022 Dec 07, 2022

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How about if I install another email program specifically for the email address I want to use.

Acrobat does not let me delete and default email address. The Delete button is in grey when the default email is selected:

DavidHealy_1-1670455422680.png

 

 

 

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Explorer ,
Dec 15, 2022 Dec 15, 2022

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Anybody there????

 

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Adobe Employee ,
Dec 15, 2022 Dec 15, 2022

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@David Healy Sorry for the delayed response.

 

You would first need to add a different account. Once added, you will be able to set that account as default and remove the already existing account.

 

-Souvik.

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