I need to change the email address from where it is sent from and returned to

[David Healy]

On one post it said to change the address in the Preferences > Email Accounts. Here is a screen shot. I changed the names.

Thom Parker told me that isn't where it changed and I can't find where to change it. Please advise.

Here is a screen shot of what the person receiving it should see.

Thank you

David Healy

[S. S]

Hi @David Healy,

Hope you are doing well. Thanks for writing in!

Per the description, I understand that you want to change the sender email address in Adobe Sign.

We have a similar thread in the community which has answers to your question. Please visit the link once: Solved: Can you change the "From" (sender) email address s

Hope this clarifies things.

-Souvik.

[David Healy]

The answer provided is, “There is no provision to change the sender Email address.”

What the???? This is nuts!

[David Healy]

If it is even possible, can I install a second copy of Acrobat and have its default email address be the one I want to use?

[David Healy]

How about if I install another email program specifically for the email address I want to use.

Acrobat does not let me delete and default email address. The Delete button is in grey when the default email is selected:

[David Healy]

Anybody there????

[S. S]

@David Healy Sorry for the delayed response.

You would first need to add a different account. Once added, you will be able to set that account as default and remove the already existing account.

-Souvik.