Need the final audit report attached to signed document

[Mariano_Cosentino6228]

I has asked asked to attach the final audit trail to the signed document, but I can only find a way to download the audit report as a separate file. I tried combining them, but since it is a digitally signed file it is protected from changes. How can I download the signed document with the attached audit report?

Thanks for your help!

[Meenakshi Negi · Accepted solution]

Hi Mariano_Cosentino6228,

Thank you for reaching out.

Please check the email you receive once the document is signed and filed. It should contain the attached audit report.

There is an option to attach the audit report to documents when downloading from the Manage page in the account settings. However, the settings are not available for individual users.

For users with Acrobat sign individual plans, the settings are not available to make these changes.  

You may refer to the following help document for more information downloading the audit reports: https://adobe.ly/3Ykcrde. 

Let us know if you have any questions.

Thanks,

Meenakshi

[Brendan31606141re32]

Hello Meenakshi,

So if I want to be able to download the Audit Report attached to the signed document, then what changes do I need to make to my account to be able to do so? I currently have an Adobe Acrobat Pro subscription, and I need to be able to download the signed document with the Audit Report attached for my work.

Thank you in advance!

[craig_1727]

Hi have the same issue and have not been able to resolve it!!

[Meenakshi Negi]

Hi craig_1727,

Thank you for reaching out, and sorry about the trouble caused.

We checked that you have an Acrobat Sign individual service plan. The setting option to attach the audit report to the document is not available with your current plan. For more information on the audit report, refer to the following help document: https://adobe.ly/4mNh2j8. 

Feel free to let us know if you have any questions.

Thanks,

Meenakshi

[Kirsty5FA7]

Has this functionality been removed? The audit report used to automatically attached to the signed file? Now I have to download 2 seperate files, and other users have mentioned the 2 files are not able to be combined. ? 

[Meenakshi Negi]

Hi Kirsty5FA7,

Thank you for reaching out.

We checked that you have the Acrobat Sign Enterprise service plan. The option is still available. Please check if the feature is enabled under the Global Settings. If you do not have admin access to the account, please check with the account admin in your company. Check the screenshot of the settings below:

Let us know if you have any questions.

Thanks,

Meenakshi

[Kirsty5FA7]

BHP Internal

Thankyou for your response.
I have worked out that the audit report and document is returned as separate documents if selecting "digital signature". However, if
"e-signature" is selected, the audit report and document are merged and returned as one.
Still working with admin regarding the global preference.



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[Meenakshi Negi]

Hi Kirsty5FA7,

Thank you for sharing the information. Let us know once you get the information on the settings.

We will check if there is any change in the behavior.

Thanks,

Meenakshi