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Not allowing all the boxes to be completed on E-Sign

New Here ,
Sep 02, 2025 Sep 02, 2025

As soon as the client signs the first box, Adobe completes the document and sends it!  There are still 3 further boxes to complete.  Why is this happening?  

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Community Expert ,
Sep 02, 2025 Sep 02, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Adobe Employee ,
Sep 02, 2025 Sep 02, 2025
LATEST

Hi skilled_force3432,

 

Thank you for reaching out, and sorry about the trouble caused.

 

Please let us know how you send the document for signature and how the form fields are added.

We will require more information to check this behavior and share the correct information.

 

Thanks,

Meenakshi

 

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