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Has anyone figured out why some documents won't authenticate when trying to send e-sign?
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
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Thank you for reaching out.
Please share more information on what you mean here; some documents won't authenticate when sent for signature.
Share the steps you use to send the document and a screenshot of the error message you receive. It will help us to understand the issue here.
Share one sample form on which the issue occurs.
Thanks,
Meenakshi