Remove the automatic audit trail

[Regular Clean274733131tli]

Hi,

When sending out a document for e-signatures and then having it completed via the recipient, I am finding that the document sent then also includes an audit trail which is something we would like to remove and just allow the document to be sent.

Are you able to tell us how to remove this feature please.

Thanks

[mariahweyne]

You can disable it in your settings.

[Regular Clean274733131tli]

Hi,

Thank-you for the reply to this, really appreciate it.

I can't seem to find Global settings under my account settings. There is not an option there for me to view.

What page are these settings on that you have screenshot?

Kind regards,

[mariahweyne]

What product are you using to send for signature? Acrobat Pro or Acrobat Sign?

The above picture is for Acrobat Sign and you need to have admin privileges.

In Acroabt Pro you cannot disable this feature.

[Meenakshi Negi]

Hi Regular Clean274733131tli,

Thank you for reaching out.

We checked your account and see that you have an Acrobat Pro team plan. It included the Acrobat Sign with an advanced features plan. The option to remove the automatic sending of audit reports with the signed document is not available.

The option is available with Acrobat business and an enterprise plan.

Thanks,

Meenakshi.