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Stop Auto Populating Fields as "Assigned to Anyone"

Community Beginner ,
Jan 26, 2023 Jan 26, 2023

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We have a filled PDF form that gets completed prior to uploading to Adobe Sign. Not all fields are required. When we upload it to Sign it auto populates every field with "assigned to anyone" for approvers. This requires the user to go into every field and change it. If they don't the approver has to click through every field before they can just use the signature fields.

How do we stop Adobe Sign from making them default this way.

Linda27409308mhh3_0-1674760748333.png

 

TOPICS
Adobe Sign forms , Configure accounts , How to sign , Manage documents , Send documents , User interface issues

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Adobe Employee ,
Jan 31, 2023 Jan 31, 2023

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Hi Linda27409308mhh3,

 

Thank you for reaching out.

 

If there are fields that do not need to be filled by the recipients, you may remove that field. 

Would you mind sharing the workflow you use to send the document? So we can clearly see what you are trying to do. 

Share the screen recording or the screenshot of the workflow for a better understanding. It will help us to provide you with the correct information.  

 

Thanks,

Meenakshi

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Community Beginner ,
Feb 01, 2023 Feb 01, 2023

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I'll see if we can share our internal document. It's just a basic fillable PDF with fields for amounts, name, date, checkboxes etc. It is not feasible to remove the fields as they need to be on the form. The issue is the Sign sees every single field on the form as a signature field and auto populates it as a signature field, even for dates, names, amounts.

We fill out the PDF form, go to Adobe Sign, create a new approval request, name it, add the attachment, add any Signers, and click to prepare it. Once it goes to the next screen it auto populates fields incorrectly. It's in the screen where you can add signature fields before sending the form for approval.

Thanks,

Linda Gallez
Business Systems Analyst
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New Here ,
May 02, 2023 May 02, 2023

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