Template Transfer to another User/Account

[Stubee1]

Does anyone know if it is possible to transfer templates within Echosign to another user account? I have an account which has a lot of templates created by a legacy user, I would like to move these templates to another generic management account.

Thanks

Stuart

[ScottCarter · Accepted solution]

Hi Stuart!

The short answer to your question is no, you cannot transfer ownership of a template from one user to another.

But there is a slightly cumbersome work-around that I can suggest.

Check out this article on saving an Adobe Sign template to your personal account.

The principle is the same:

1. Log in to the generic management user

2. Start a transaction to some bogus email address.

• Make sure you use as many bogus recipients as you need to satisfy the number of recipients that the form is intended to capture.

3. Select the template you want to copy from the library

• You can only do one at a time unless your intent is to create a combined template from two preexisting templates

4. Check the box to Preview and add signature fields

5. Check the Save to document library check box

6. Send the transaction

• Once you click the Send button, you will be prompted to save the template under some name that you supply.  At this point, the template is in your generic management user's personal library, and can be shared to the group or account as you like.

The drawback is that the history of the previous transactions signed against the original templates is not transferred. 

This is only meaningful if you are running field reporting from the template itself.

[Stubee1]

ok, thanks for letting me know Scott

[sonia_rodriguezs26380125]

Muy útil

[sonia_rodriguezs26380125]

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