Undeliverable returned email on correct email address

[Workbooks25999171c38p]

Hi, We have received an undeliverable notification via email to an email address that has been sent to in the past. 

The email address exists and is correct. 

What do you suggest?

[Meenakshi Negi]

Hi Brett29375978n8sv,

Thank you for reaching out.

Please let us know if the issue occurs again, and check if it happens with particular recipients. If you are sending to their work email address, it might be specific to those particular emails. 

Please try the troubleshooting steps suggested in the following help document: https://adobe.ly/4k53b6v. 

Let us know how it goes.

Thanks,

Meenakshi