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You don't have a valid Adobe Acrobat Sign user account.

New Here ,
Dec 01, 2025 Dec 01, 2025

I'm getting this error while sending doc for signature from salesforce!Screenshot 2025-12-02 at 1.43.52 AM.png

TOPICS
Adobe Sign forms , Configure accounts , How to sign , Login issues , Manage documents , Manage security and compliance , Product information , Self sign , Send documents , SharePoint and Salesforce integration , User interface issues , Web forms
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Adobe Employee ,
Dec 02, 2025 Dec 02, 2025
LATEST

Hi mihir_1485,

 

Thank you for reaching out.

 

We have checked your account using the email address associated with your community profile. The account shows as a free account. For Salesforce integration, you will require the Acrobat Sign Solutions plan. You may refer to the information provided in the following help document: 

https://adobe.ly/4ow7Srs

For more information about the plan, please refer to the details available here: https://adobe.ly/4pGDnzR.

 

Let us know if you need any help.

 

Thanks.

Meenakshi

 

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