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Adobe Aero pre-release unable to install

New Here ,
May 12, 2023 May 12, 2023

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Today I got my invite for Adobe Aero Geospatial. I downloaded the aero_desktop_0.20.2-20230510.nightly.23-5329aab-ESD.dmg  file for my M1 Macbook Air (16 gb Memory with 256 GB SSD).

 

When installing it I get 'Failed to Install... Unknown error'. Anybody else seeing this issue and/or know how to correct the install.

 

Thanks,

Al

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Desktop , Usability Issue

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Adobe Employee ,
May 17, 2023 May 17, 2023

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@Al298640237jn9 what is your OS version? Thanks

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New Here ,
May 18, 2023 May 18, 2023

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Mac OS Vertura  Version 13.3.1 (a) (22E772610a) beta.

Just tried to install version 0.20.2(23) and got the same "Unknown Error' response on my Macbook Air M1. It installs OK on my Intel iMac.

 

-Al

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New Here ,
May 26, 2023 May 26, 2023

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Hi, I have the exact same error. I am experiencing the error on both macOS Ventura 13.4 as well as on Ventura 13.2.1 before that. Same "unknown error". I have an Apple M2 Pro. Please help!!!! Thanks!!!

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New Here ,
May 26, 2023 May 26, 2023

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@markhellar  I am also running into the same issue. Please let me know if this can be installed on Macbook Air ? 

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New Here ,
May 30, 2023 May 30, 2023

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Where did you actually found the dmg? I can't find the pre-release section in my Creative Cloud account even though I got acccepted in th pre-release for Aero.Thanks in advance

 

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