• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Aero pre-release unable to install

New Here ,
May 12, 2023 May 12, 2023

Copy link to clipboard

Copied

Today I got my invite for Adobe Aero Geospatial. I downloaded the aero_desktop_0.20.2-20230510.nightly.23-5329aab-ESD.dmg  file for my M1 Macbook Air (16 gb Memory with 256 GB SSD).

 

When installing it I get 'Failed to Install... Unknown error'. Anybody else seeing this issue and/or know how to correct the install.

 

Thanks,

Al

TOPICS
Desktop , Usability Issue

Views

364

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 17, 2023 May 17, 2023

Copy link to clipboard

Copied

@Al298640237jn9 what is your OS version? Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 18, 2023 May 18, 2023

Copy link to clipboard

Copied

Mac OS Vertura  Version 13.3.1 (a) (22E772610a) beta.

Just tried to install version 0.20.2(23) and got the same "Unknown Error' response on my Macbook Air M1. It installs OK on my Intel iMac.

 

-Al

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 26, 2023 May 26, 2023

Copy link to clipboard

Copied

Hi, I have the exact same error. I am experiencing the error on both macOS Ventura 13.4 as well as on Ventura 13.2.1 before that. Same "unknown error". I have an Apple M2 Pro. Please help!!!! Thanks!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 26, 2023 May 26, 2023

Copy link to clipboard

Copied

@markhellar  I am also running into the same issue. Please let me know if this can be installed on Macbook Air ? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 30, 2023 May 30, 2023

Copy link to clipboard

Copied

LATEST

Where did you actually found the dmg? I can't find the pre-release section in my Creative Cloud account even though I got acccepted in th pre-release for Aero.Thanks in advance

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines