Announcing Adobe Aero End of Support

Hi,

Does anyone try this ?

https://studio.arloopa.com/home

thx

mhd

Vraiment très déçu.
Je pense que je vais me desabonner d' Adobe.

It's so disappointing to hear this news. Is there any way to continue the product as I love using it and so do my clients.
https://www.instagram.com/p/DFN1HGxOVyi/

ONE MAJOR LESSON LEARNED.  If you made business cards, door hangers, or anything else being used with Aero codes, you may have to do some work to save those clients.  Trying to imagine had I moved forward with all of the clients ive been offered.  I turned down a $27,000 steakhouse menu contract with this same fear.
This is the second software ive lost recently.  Had a lifetime sub to Digital Juice and they folded.  Lost all assets.

I’ve been incorporating Adobe Aero into nearly all of my work and teaching it to my students—now it feels like the rug is being pulled out from under us. I’ve painted 60-foot interactive murals in my hometown with painted QR codes to activate them, and fine art pieces built around the Adobe Aero technology. And now, in the blink of an eye, all of that work will vanish. This was an incredible tool, and it’s hard to understand why it’s being taken away. #Sadness #Confusion #Iwouldbegbutitwonthelp

Are there any plans to integrate any or all of Aero's AR, QR Code and URL capabilities into iOS or Android?

Like hoe Shazam used to be a stand alone app, but is now a part of a mobile device's OS now

Very disappointing.

It took nearly five years for Adobe to decide to shut down AERO, during which time we, the users, continued developing projects, ideas, classrooms, and more. Adobe has provided no proper explanation for this decision, and we’ve simply been left stranded.

It’s difficult to understand how a company like Adobe was unable to progress with a digital tool that is rapidly evolving and helping so many industries—a tool that is clearly part of the future of digital connectivity and creative work.

The problem isn’t just that Adobe is shutting down AERO; the real issue is that freelance professionals, who rely on multiple Adobe applications, are now forced to look for alternatives—most of which are prohibitively expensive. The so-called “no-code” platforms either offer severely limited free versions or require subscription fees as if you were a large corporate client. Some are unreliable, raising concerns about misuse of end-user devices, while others charge per project or per use, which is completely unfair.

I’m personally very upset. I have several AR projects now in limbo because AERO has been stuck in Beta for years, and it’s difficult to justify paying unfair annual fees to other platforms. Unfortunately, Adobe has used its subscribers’ loyalty—keeping them in anticipation—only to take five years to shut down the app.

This is unprofessional and makes you question how reliable Adobe really is as a partner for creative professionals. Perhaps it’s time to start supporting other, more serious digital creative organizations.

Dear Jeremy,

This situation is truly not acceptable. Many of us have invested significant sums—hundreds, if not thousands of pounds—over time into Adobe’s software suite, counting on Adobe Aero as a core part of our business plans. To withdraw it with less than two months’ notice, when livelihoods literally depend on it, is frankly untenable.

In light of the Digital Markets, Competition and Consumers Act 2024, which is coming into effect soon, I believe Adobe may be crossing a line in terms of consumer rights and fair commercial practices. We have built businesses and made financial projections based on the availability of this software. To have it vanish without appropriate compensation or a viable alternative is simply not right.

I have spent 4/5 years of my life working for a masterpiece on dobe Aero. I urge you and the team to consider a reimbursement for the wasted costs and time, as well as compensation for the projected earnings that have now been lost. We need a fair resolution here, because it’s not as simple as just pulling the plug on something people rely on.

Looking forward to your prompt response on how Adobe plans to address this.

This was a pretty big shock to us this morning when we learned of it. We have a couple of public-facing experiences that we've rolled out. To hear that these will no longer even function come November (3 short months of notice) is disheartning. If the platform is going to be sunset, it would be nice to at least have it still function for existing projects - even if no new experiences are able to be published. I appreciate the others in this thread providing some alternatives. I'll be sure to check them out.

I about had a panic attack when I saw the announcement!

My company has our largest event of the year coming up and we decided to implement AR into it for a more unique and engaging experience. We got incredibly lucky since the event's taking place shortly before November 6 and we won't need to make changes. I know I'm not the only one who has large projects planned out months in advance, so it would have been helpful to receive this announcement further out from the decomission date. This didn't give anyone much time to prepare.

One of the things I liked about Aero is that it was easily accessible to anyone with a phone. It made it a great choice for event guests.

Because of this experience, I'll be hesitant to try any future beta software from Adobe.