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Corrupted FBX Model

New Here ,
Oct 27, 2022 Oct 27, 2022

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Hello! 

 

Im working with an FBX model with body and face animations. Upon importing the model the face has some missing polys on the forehead and neck. I've already recalculated the Normals to Face outwards but the issue is still persisting. Any idea whats causing this? 

 

unnamed.png

TOPICS
Bug , Desktop , Performance or Stability

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Adobe Employee ,
Oct 28, 2022 Oct 28, 2022

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Hi @TCTNS , I can have the dev team look at the model and Aero project if you would like to PM me. Thanks!

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New Here ,
Nov 02, 2022 Nov 02, 2022

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Hey Mark, 

 

I sent you a PM. Lmk what the best way is to send you the files as I cant seem to do so through PMs on here. Thanks! 

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Adobe Employee ,
Nov 03, 2022 Nov 03, 2022

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Thank you for the PM, I'm taking a look now, and will get back to you shortly..

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