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Transparent background in png sequence

Explorer ,
Mar 01, 2024 Mar 01, 2024

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Hello All,

 

I've created an animated png sequence in photoshop to import into Aero. I imported the zipped file of the sequence. When imported, a white background appears despite saving it with an alpha channel. The images play just fine using the behaviors but the background is a problem.

 

I double-checked that the background is actually transparent by importing a single png from the animation sequence. The single image (light blue bar on the left) has no background. Hoping you can shed some light on what I'm missing. Thank you so much!

 

This is a screenshot. Hoping

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Desktop , Performance or Stability , Usability Issue

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correct answers 1 Correct answer

Explorer , Apr 18, 2024 Apr 18, 2024

I'm having the same issue except that my background is black. For some reason I cannot get the alpha channel to work with the PNG sequence

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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I'm having the same issue except that my background is black. For some reason I cannot get the alpha channel to work with the PNG sequence

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Explorer ,
Apr 19, 2024 Apr 19, 2024

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I discovered that saving over a .png file with the same name and re-importing it into Aero is the problem for me.

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