Hello,
I am trying to use the "Pantone Match" form https://color.adobe.com/mythemes. The last successful time I used it was Jan 23, 2020.
(Read about it here: https://theblog.adobe.com/adobe-color-cc-pantone-themes-palettes/)
When I select Pantone Matches, I see this error. "Unable to connect to server, please try again in a while." If I close and reopen it, I see the Pantone 'chips' but cannot select a 'Pantone Book'. The drop-down does nothing and there are no Pantone Numbers. Like this:
See this screen capture:
Thank you.
21
Replies
Hi, I am having this very same issue. Has the problem not been resoved yet? Or is it an issue with my computer?
I see that there is a note stating that from March 2022 the pantone function will be removed from future updates in Adobe Colour but it is only January last time I looked..
I have been chatting with Adobe Technical Support and it won't be disabled until March.. so apparently the issue is my computer.
And here is the latest link to the removal of the pantone system incase it is helpfull for anyone:
https://helpx.adobe.com/illustrator/kb/pantone-plus.html#sa_src=web-messaging
Hi @D^rren , I think this thread contains two different issues—@hambay’s original post was asking about the PANTONE MATCHES feature in the Adobe Color web theme creator, which indeed no longer works.
It seemed like a questionable feature to start with—the chances of getting accurate PANTONE Solid ink matches to any given theme without adversely affecting the color harmony seems remote. And then when you get the Pantone "matches", are the theme colors really going to be printed with solid ink spot colors on an offset press, or are they going to be printed as CMYK process colors, or displayed as RGB? If the theme output is to process CMYK or an sRGB display, what’s the point of using the less accurate Pantone swatches at all? The theme could be saved out as Lab colors and then the color conversions could be managed in the CC apps.
On the removal of the Pantone libraries from the CC applications—the Pantone libraries are .acb files, which get installed as presets—so unless future CC apps are no longer going to support .acb swatch presets, you should be able to manually save and install the existing .acb libraries. The current .acb files haven’t been upgraded since CS6
There is also the option to use Pantone’s Color Manager software to generate complete .acb libraries, which you can get here. I used the trial awhile back to export up-to-date .acb libaries:
And there is also the new Pantone Connect extension, which lets you search the most recent Pantone libraries and add color to the Swatches panel. Currently Pantone states that the search and add features will be free, but the full sharing and exporting features will be by subscription.
An alternate for getting the closest Pantone would be to set the Color Mode for your theme to Lab (Pantone Solid Inks are defined as Lab), save the theme and it will sync to your Photoshop Libraries panel, and from there you can get the closest Pantone book value from the Color Picker by clicking Color Libraries and choosing a book:
I don’t think there is any reason why you won’t be able to continue using the existing .acb files. In the past Pantone has explicitly allowed swatch sharing, and supposedly the color picking version of Pantone Connect will free.
Here is an archived page from their site on swatch sharing:
Anyway I now have Pantone connect (another subscription to pay for)
There is a FAQ if you click your avatar in the opper right corner of the panel
I subscribed to get the 30 day trial and then cancelled the subscription. According to the FAQ I should be able to continue picking colors after the trial.
Right clicking a swatch and choosing ADD TO SWATCH should add the swatch to the app’s Swatches panel, although for some reason it stopped working in InDesign after my last login. It is working as expected in Illustrator and Photoshop.
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