Adobe Express: Can’t edit text in my files

[ross_7231]

I have lots of simple projects (text on color backgrounds or photos) in Your Stuff that I return to, edit text on, and use for recurring events or releases. But now I can't make text edits. Did Adobe remove that feature from free memberships?

This is an issue on both iOS and desktop. 

[mahmoud_5524]

Hi @ross_7231,

Thank you for reaching out and for sharing this with us.

The ability to edit text in saved projects should still be available, even on the free plan. If you're unable to do so on both iOS and desktop, this may be a temporary bug or sync issue. We recommend clearing your browser/app cache, ensuring you're signed in with the same Adobe ID, and updating to the latest version of the app.

If the issue persists, don't hesitate to get in touch with us directly at https://adobe.ly/44BcswA so we can take a closer look. We’re here to help!

^MM

[ross_7231]

I know I'm signed into the correct account because all my files are there. And I have the latest version of the app. Cache shouldn't be an issue, either, as this was my first time using the browser version. 

I'll contact you via the link you provided--thanks!

[chaimaa.7]

Hi @ross_7231,
Thanks so much for confirming those details. We really appreciate you taking the time to share this.

We've gone ahead and escalated this to our product team for further investigation.

We’ll keep you updated as soon as we have more information. Thanks again for your patience — we're on it!

Best,

Chaimaa