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Adobe Express Compressing Images Problem

New Here ,
Nov 09, 2023 Nov 09, 2023

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Adobe Express WebPage is compressing images for the viewer, but keeping the full image size in the editor.  I've tried changing the file type, erasing metadata, using different resolutions to reduce file size...etc, yet it continues to compress the images and make the end product look terrible.  I've deleted the cache and attempted to view it in an incognito window to no avail.  I've also tried to include high res adobe stock images from the app itself, and those too are coming out compressed when seen as a viewer.  Any ideas as to what is going on and how to solve it?  See below for what I mean,

BethlehemInn_3-1699566091677.png

 

 

BethlehemInn_2-1699566070118.png

 

 

 

 

 

Bug Unresolved
TOPICS
Desktop Web , Image Editor

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1 Comment
Adobe Employee ,
Jan 24, 2024 Jan 24, 2024

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Hi there,

 

We're sorry to hear about this. Could you please let us know what project size you are using?

 

We're here to help, just need some info.

 

Regards,

Tarun

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