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Participant
November 9, 2023

Adobe Express Compressing Images Problem

  • November 9, 2023
  • 1 reply
  • 749 views

Adobe Express WebPage is compressing images for the viewer, but keeping the full image size in the editor.  I've tried changing the file type, erasing metadata, using different resolutions to reduce file size...etc, yet it continues to compress the images and make the end product look terrible.  I've deleted the cache and attempted to view it in an incognito window to no avail.  I've also tried to include high res adobe stock images from the app itself, and those too are coming out compressed when seen as a viewer.  Any ideas as to what is going on and how to solve it?  See below for what I mean,

 

 

 

 

 

 

 

1 reply

Tarun Saini
Community Manager
Community Manager
January 24, 2024

Hi there,

 

We're sorry to hear about this. Could you please let us know what project size you are using?

 

We're here to help, just need some info.

 

Regards,

Tarun