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H
HolyCrud.
Participant
November 18, 2024

Adobe Express Erased All My Progress

  • November 18, 2024
  • 1 reply
  • 254 views

I tried uploading an image to my web page that I was building and it gave me an error. No big deal. I continued on with my project and got it almost all the way done. I tried updating other pictures and it didn't work even with stock images so I decided to refresh the page figuring that all the text that I had put into it would have saved. Nope. When it refreshed everything was gone. Shaking mad.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
November 18, 2024

Hi 

@HolyCrud.

,

Welcome to the community! I'm sorry to hear about your experience. I can imagine losing all your hard work, especially after coming so close to completing your project. 

To better understand what happened and to help find a way forward, could you share a bit more detail about your experience? For instance:

  • Were there any error codes or specific messages when the upload or image updates failed?
  • Have you experienced similar issues with unsaved changes in the past or was this a first-time occurrence?
  • Which browser or device were you using when this happened, and did you notice any connectivity issues at the time?
  • Were you using any plugins or extensions that might have interfered with the saving functionality?

 

We're here to help, just need some info.

 

Regards,

Tarun

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