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Adobe Express "Working Offline" Error

New Here ,
May 17, 2024 May 17, 2024

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I am unable to access the Adobe Express home page (on a MacBook Pro, Sonoma 14.4.1) because I am receiving an error message that I am offline. "Please check your network connection. We'll reconnect you once you're back online." I am definitely online - I am able to access Express files individually through other locations, but still can't get to the Home page. 

I checked to make sure that my clock is correct. I checked the host files. I can access secure sites. I checked the GlobalSign Root CA certificate. Everything is fine, but I still get the error.

Please help.

David Whitby

Bug Unresolved
TOPICS
iOS , Performance

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1 Comment
New Here ,
Aug 12, 2024 Aug 12, 2024

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Here I am 3 months later with the same exact issue.  I am online - clocks are correct - and yet, I can't do my work for my business because Adobe Express thinks I'm offline.  Honestly, this has been going on, off and on, for months.  How can I do my design and marketing work if what I am paying for isn't WORKING???  We need get an answer and a fix.  Adobe - what say you??  

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