I've used this program as part of my Adobe Suite for over a year now but suddently it won't work (even though i have 1000 credits) Is anyone else having this issue? I've tried in 2 seperate browsers.
Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?
Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV
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