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Adobe Express Slow

New Here ,
Sep 30, 2024 Sep 30, 2024

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I am trying to create an Instagram Reel and Adobe Express on the Web is being alarmingy slow and unresponsive. I have closed the browser and re-opened a new one, I can't upload multiple videos into my porject and the videos aren't playing. What's wrong with Adobe Expres?? 😞

Bug Unresolved
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1 Comment
Adobe Employee ,
Oct 03, 2024 Oct 03, 2024

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Hi 

@Katrina_5967

,

 

We're sorry to hear about this. Are you still experiencing this issue? If so, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Also, are you uploading video from your device or using Adobe stock video?

 

Regards,

Tarun

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