Skip to main content
T
TheMantisboi
Participant
May 29, 2024

adobe express storage

  • May 29, 2024
  • 1 reply
  • 278 views
Hi, Adobe Express keeps telling me I have no storage space left - when I press manage I can see there are no files. A little confused as to why it keeps telling me to upgrade (I'm using a free account but I can't even use the app whatsoever...) Please help!

1 reply

thejanebradbury
Community Expert
thejanebradburyCommunity Expert
Community Expert
May 29, 2024

Do you use any other apps with Creative Cloud e.g. Photoshop, Libraries. If so, check all these locations for any files that count towards your storage limit:

https://assets.adobe.com
- check also the deleted files section - files are permanently deleted after 30 days;
https://lightroom.adobe.com
https://documentcloud.adobe.com
https://express.adobe.com/sp/
https://new.express.adobe.com/
https://assets.adobe.com/mobilecreations
- in the Mobile Creations area also check Deleted items.

Here's the help article about cloud storage and what is included as you may use other parts of it e.g. Libraries or Lightroom, that you haven't mentioned here:
https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices