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adobe express storage

New Here ,
May 29, 2024 May 29, 2024

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Hi, Adobe Express keeps telling me I have no storage space left - when I press manage I can see there are no files. A little confused as to why it keeps telling me to upgrade (I'm using a free account but I can't even use the app whatsoever...) Please help!
Bug Unresolved
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Desktop Web , Performance

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1 Comment
Community Expert ,
May 29, 2024 May 29, 2024

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Do you use any other apps with Creative Cloud e.g. Photoshop, Libraries. If so, check all these locations for any files that count towards your storage limit:

https://assets.adobe.com
- check also the deleted files section - files are permanently deleted after 30 days;
https://lightroom.adobe.com
https://documentcloud.adobe.com
https://express.adobe.com/sp/
https://new.express.adobe.com/
https://assets.adobe.com/mobilecreations
- in the Mobile Creations area also check Deleted items.

Here's the help article about cloud storage and what is included as you may use other parts of it e.g. Libraries or Lightroom, that you haven't mentioned here:
https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html

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