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Adobe Stock Image Error

Explorer ,
Jan 18, 2024 Jan 18, 2024

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I am attempting to download a post using Adobe Stock image ID 660838760. I am getting an error message that indicates Adobe Stock Image ID 334907688 can no longer be used. I downloaded image ID 660838760 several times yesterday morning but it will no longer allow me to download this image siting a completely different image ID as no longer being avaiable. Can you please fix this ASAP as I need to dowload this post. Plese note we licenced this image just a few weeks ago.
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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1 Comment
Adobe Employee ,
Mar 15, 2024 Mar 15, 2024

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Hi @default31729606u3bjrz,

 

We're sorry for the trouble and for our late answer.

 

After looking, I found the image ID 660838760, but the image ID 334907688 isn't available. I suggest you look for a similar image of #334907688. Another option is to use the text to image to generate an image close to the one you wanted. You can use the feature available in Adobe Express or here.

 

We're here to help if you need any help.

 

Thanks,
^Winnie

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