Can't download file on adobe express

[Dharmveer]

 "We're working on your file, you'll be able to download it soon" Kind of this error I have received when Itry to download my file

[mahmoud_5524]

Hi @Dharmveer,

Thanks for reporting this. If the message “We’re working on your file” persists, please try the following:

• Refresh the app or browser

• Check your internet connection

• Clear cache (if on browser)

• Try a different device if possible

If the issue continues, let us know what type of file you’re downloading and which platform you’re using. We’ll pass it to the team for review.

^MM