• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Cannot invite admins to brand folders

Community Beginner ,
Jan 22, 2024 Jan 22, 2024

Copy link to clipboard

Copied

Hi there! It appears that my staff is not able to add me/my account to the brand folders that they create. They keep receiving an error message stating that "Administrators already have access. Learn More." And the learn more link does not work. How can we fix this? I've included a screenshot sent by my staff user jace@amarareps.com.
Bug Unresolved
TOPICS
Collaboration , Desktop Web

Views

60

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
4 Comments
New Here ,
Apr 16, 2024 Apr 16, 2024

Copy link to clipboard

Copied

Having the same exact problem.  Need an answer on this one ASAP

Votes

Translate

Translate

Report

Report
New Here ,
Apr 16, 2024 Apr 16, 2024

Copy link to clipboard

Copied

My team is also experiencing the exact same problem. Please help, Adobe!

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 17, 2024 Apr 17, 2024

Copy link to clipboard

Copied

Hi 

@Carly31827213beso

 

@John3677799094xx

,

 

We're sorry to hear about this issue. Would you mind sharing your Adobe ID which you're using to login into the Adobe Express app?

 

Regards,

Tarun

Votes

Translate

Translate

Report

Report
New Here ,
Apr 19, 2024 Apr 19, 2024

Copy link to clipboard

Copied

LATEST

Hi @Tarun Saini , my Adobe ID is carlysmith@cebroker.com

Votes

Translate

Translate

Report

Report