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Participant
January 23, 2024

Cannot invite admins to brand folders

  • January 23, 2024
  • 3 replies
  • 166 views
Hi there! It appears that my staff is not able to add me/my account to the brand folders that they create. They keep receiving an error message stating that "Administrators already have access. Learn More." And the learn more link does not work. How can we fix this? I've included a screenshot sent by my staff user jace@amarareps.com.

3 replies

Participant
April 19, 2024

Hi @Tarun Saini , my Adobe ID is carlysmith@cebroker.com

Participant
April 16, 2024

My team is also experiencing the exact same problem. Please help, Adobe!

Tarun Saini
Community Manager
Community Manager
April 17, 2024

Hi 

@Carly31827213beso

 

@John3677799094xx

,

 

We're sorry to hear about this issue. Would you mind sharing your Adobe ID which you're using to login into the Adobe Express app?

 

Regards,

Tarun

Participant
April 16, 2024

Having the same exact problem.  Need an answer on this one ASAP