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Sonia22337416plwf
Participating Frequently
September 16, 2023

Cant leave the project to do other task

  • September 16, 2023
  • 2 replies
  • 108 views
file will not download. Lost audio. I want to do other things on the app and it says I will lose the data. How long does it really take to work on a file. It's been 2 days and I need to continue to be able to edit. ahahhahahhahahahg

2 replies

David__B
Adobe Employee
David__B
Adobe Employee
September 18, 2023

Hi @Sonia22337416plwf 

 

In addition to Nancy's suggestions, would it be possible to share a screenshots of being unable to leave the project?

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
September 16, 2023

Please ensure your device & browser meet current system requirements.

NOTE:  JavaScript is required.  Disable script blockers and VPN.

https://helpx.adobe.com/express/system-requirements.html

 

With browser-based apps, it helps to keep a tidy browser by clearing cached content from memory and restarting your device.

 

Hope that helps.

 

 

Nancy O'Shea— Product User & Community Expert
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