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Cant leave the project to do other task

Explorer ,
Sep 16, 2023 Sep 16, 2023

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file will not download. Lost audio. I want to do other things on the app and it says I will lose the data. How long does it really take to work on a file. It's been 2 days and I need to continue to be able to edit. ahahhahahhahahahg
Bug Unresolved
TOPICS
Exporting and Sharing , Performance , Subscription

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2 Comments
Community Expert ,
Sep 16, 2023 Sep 16, 2023

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Please ensure your device & browser meet current system requirements.

NOTE:  JavaScript is required.  Disable script blockers and VPN.

https://helpx.adobe.com/express/system-requirements.html

 

With browser-based apps, it helps to keep a tidy browser by clearing cached content from memory and restarting your device.

 

Hope that helps.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Sep 18, 2023 Sep 18, 2023

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Hi @Sonia22337416plwf 

 

In addition to Nancy's suggestions, would it be possible to share a screenshots of being unable to leave the project?

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