colorgrading off when uploading from one drive

Report · Apr 02, 2025

Hey everyone

I'm pretty new to Adobe Express and not the most heavy user of the program as well, but I use it a lot for editing of my videos. I usually upload videos from my iPhone to the video editor, but since I'm switching phones I uploaded everything to OneDrive instead. The problem is: when I upload my videos and photos to OneDrive and want to import them from my desktop to Adobe Express, they all appear washed out and I cannot seem to fix that. I have looked up solutions on the internet but cannot seem to find one. Is this an Adobe Express bug? Or is it a problem with the iPhone to OneDrive upload?

Getting kind of nerveous since those videos and pics are a big part of my hobby.

Thank you to all to those have the magic answer!

Report · Apr 03, 2025

Hi @anton_9136,

We’re sorry you’re experiencing color issues in Adobe Express. This may be due to HDR content appearing washed out in an SDR workflow.

Check your video format – If recorded in HDR, convert to SDR using Adobe Premiere Pro (export with Rec. 709).

Re-export with correct settings – In Premiere Pro, set the sequence to Rec. 709 (SDR) and export in H.264.

Ensure proper file handling – Verify that imported files match Adobe Express’s expected color space.

If the issue persists, let us know your file format and settings—we’re happy to assist!

^MM

Report · Apr 03, 2025

hey @mahmoud_5524

Thank you for replying. Yes all my video content is shot in HDR. The problem is that I do not use Adobe Premier Pro, and just Adobe Express as this is sufficient for my needs (and a 15 euro more membership is not really a possibility at the moment, and would not make sense to me). The colorwashing only happens in Adobe Express, I do not seem to have the same problems when I try to upload my files (photos and videos) to any of my social media, after downloading it again from OneDrive. Is there anther solution for this?

Kind regards!

Report · Apr 07, 2025

Hi @anton_9136 ,

Thank you for your feedback!

To help us better understand the issue, please try the following:

Test with a short video (under 10 seconds) and see if it updates correctly.

Please note: You should see a message at the bottom of the screen indicating that HDR content takes longer to process. This delay is expected.

If the issue persists, feel free to reach out again — we’re happy to assist further!

Best regards,

ˆMM