Convert to MP4

[default36496143e1obyl]

Files are converting but then stick at queue so cannot download. Just keeps whirring away forever.

[Winnie_M]

Hi @default36496143e1obyl,

Sorry to hear about that.

What type of file did you want to convert? How long is it? The conversion may take up to 1 hour. 

Have you tried using other recommended browsers like Safari, Microsoft Edge, or Google Chrome to see if the issue persists? Clearing your browser's cache and cookies may also resolve such issues.

If the issue persists, please share a screenshot showing the error. We're here to assist you further.

Thanks,
^Winnie