Skip to main content
D
default36496143e1obyl
Participant
April 3, 2024

Convert to MP4

  • April 3, 2024
  • 1 reply
  • 269 views
Files are converting but then stick at queue so cannot download. Just keeps whirring away forever.

    1 reply

    Winnie_M
    Winnie_M
    Inspiring
    April 10, 2024

    Hi @default36496143e1obyl,

     

    Sorry to hear about that.

     

    What type of file did you want to convert? How long is it? The conversion may take up to 1 hour. 

     

    Have you tried using other recommended browsers like Safari, Microsoft Edge, or Google Chrome to see if the issue persists? Clearing your browser's cache and cookies may also resolve such issues.

     

    If the issue persists, please share a screenshot showing the error. We're here to assist you further.

     

    Thanks,
    ^Winnie

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices