Participant

Cortar e formas erro para acessar

Forum|Forum|10 months ago
May 7, 2025
1 reply
203 views

Mas últimas semanas ao tentar acessar a opção cortar e formas o aplicativo encerra e fecha

Image Editor

David__B

Adobe Employee

Hi @Confraria Kas225215719kv1

Sorry to hear about your difficulties. Could you explain more about the situation? I had these questions to start.
- Is this on a phone or your computer?
- If this is on a phone what is the model and OS version?
- Has it worked before, and I just started doing this recently?
- Does rebooting the device make any difference?

Thanks,
Dave

C

Confraria Kas225215719kv1Author

Participant

*please note:*

*I use my Iphone 15*

*IOS 18.4.1*

*started this problem 4 weeks*

*rebooting didnt solve*

C

Confraria Kas225215719kv1Author

Participant

Hi @Confraria Kas225215719kv1

Thank you for following up, testing the restart, and the additional details. I would like to try recreating the issue on my iPhone. Would it be possible to share the steps to recreate the issue or a video of how the issue occurs?

Thanks

attached files 1/2/3/4

1 - i pasted 2 photos
2 - i need to remove the white background
3/4 - removed background and at both bottoms of the bottles its missing a
piece so I need to access cortar e formas to extend the missing parts
4 - when i do it the app closes itself

this problem started about 5 weeks ago

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