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dialog box to add photos to webpage is frozen

Community Beginner ,
Oct 01, 2024 Oct 01, 2024

I'm creating a web page in express and click the + sign to add a photo. The dialog box to let me choose the photo comes up a blank white and freezes there.

 

I'm on windows 11 on a PC using edge browserScreenshot 2024-10-01 223831.png

 

 

 

Looks like a bug.

Bug Unresolved
TOPICS
Desktop Web , Image Editor , Quick Actions
148
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correct answers 1 Correct answer

Adobe Employee , Oct 03, 2024 Oct 03, 2024

Hi 

@PG54

,

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies and let us know if that helps.

 

Please ensure if you've recently installed any pop-up blocker or any third-party extension, try disabling it and see if that helps.

 

Regards,

Tarun

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2 Comments
Adobe Employee ,
Oct 03, 2024 Oct 03, 2024

Hi 

@PG54

,

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies and let us know if that helps.

 

Please ensure if you've recently installed any pop-up blocker or any third-party extension, try disabling it and see if that helps.

 

Regards,

Tarun

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Community Beginner ,
Oct 03, 2024 Oct 03, 2024
LATEST

I disabled my ad blocker and it now works! Thanks for the help.

Sandberg Photography
{Mod Note- Personal information has been removed by the moderator}

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