Skip to main content
B
bsnebold
Known Participant
November 17, 2024

Doublie-clicking on picture bug

  • November 17, 2024
  • 1 reply
  • 194 views

I've been using Express to creat social media posts for a few months. I have a usual routine where I duplicate an older document and then swap in some new images into a grid of images. In the past, each time I swap in a new image to replace an old one Express would automatically size the new image to fit the bounding box of the frame. (It would be great if it gave me an option to honor the size of the previous image). I always need to resize the new image to be 200% the size of the frame so it's cropping in on it. To do this I double-click on the image and click freeform and type in 200% in the scale value. In the past this worked fine, but today instead of scalling the currenly selected image, it scales and recenteres the first image I select after opening the document. (see attached video).

1 reply

chaimaa.7
Community Manager
chaimaa.7Community Manager
Community Manager
November 18, 2024

Hi @bsnebold. Thanks for reaching out, here are a few suggestions to try:

 

  • Check for Updates: Ensure you have the latest version of Adobe Express installed, as bugs are often addressed in updates.

  • Try a Different Browser or Device: If you're using the web version, switching to a different browser or clearing the cache in the current one might fix the issue. If you're on a mobile device, switching between desktop and mobile versions might help.

  • Reset the Tool Settings: If the issue persists, resetting the image or frame settings might help. Try reapplying the image size manually to see if that resolves the scaling issue.

  • Check Grouping and Layer Settings: Ensure that the images aren't grouped or that there isn't a layer lock applied to them, as this can sometimes affect how individual images behave.

 

Let me know if any of these steps work or if you need further assistance! ^CA

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices