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PenitentEcho
Participant
January 8, 2024

downloaded video is choppy and does not display all scenes

  • January 8, 2024
  • 2 replies
  • 335 views
When I preview this video everything seems fine, but when I download it none of the clips play and it is just a slideshow. I have 8 3-5 second video clips in this video along with animated text and transitions. Everything looks good in the preview but the downloads all have this issue. Please let me know if there is a way to fix this, thanks.

2 replies

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
January 11, 2024

@PenitentEcho 

 

This should be fixed now; could you please check? Be sure to refresh your browser tab if you have Adobe Express already open (so you pick up the latest version).

 

Abhi G

    A
    Adobe Employee
    Abhi.G @ ADBE
    Adobe Employee
    January 8, 2024

    @PenitentEcho,

     

    I just sent you a DM for follow up.

     

    Abhi G

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