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Drag and Drop Adobe Express

Community Beginner ,
Jan 22, 2024 Jan 22, 2024

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When editing a youtube video and short today, I've been using it for a while-- but now when I go to drag and drop my files into the project, the screen goes translucent gray and says to drag and drop files (which I obviously already know how to do because I had to do it and  *then* it popped up. It blocks out the entire project screen so it's hard to see what is actually being worked on and there's no way to get that to go away. Please fix this ASAP so I can work on my projects. It's some drag and drop screen glitch that only happens after the initial drop and I can't exit the tab and go back in because it is still there. 

Bug Unresolved
TOPICS
Quick Actions , Video

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correct answers 1 Correct answer

Adobe Employee , Jan 22, 2024 Jan 22, 2024

Thanks for reporting this. We are actively working on a fix (should be out in a hour or two).

Sorry for the inconvenience.

 

Abhi G

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4 Comments
Adobe Employee ,
Jan 22, 2024 Jan 22, 2024

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Thanks for reporting this. We are actively working on a fix (should be out in a hour or two).

Sorry for the inconvenience.

 

Abhi G

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Adobe Employee ,
Jan 22, 2024 Jan 22, 2024

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Hi

 

This should now be fixed. Could you please try now? Be sure to refresh if you have Express already open in the browser.

 

Thanks

Abhi G

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Community Beginner ,
Jan 22, 2024 Jan 22, 2024

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Yes, it is working correctly now, thank you Adobe Team!

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Adobe Employee ,
Jan 24, 2024 Jan 24, 2024

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LATEST

Hi @McKenzie349626003k89,

 

Thank you for confirming you're back on track.

Please feel free to reach out again if you encounter any more hiccups.

 

^Lyn

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