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Participant
November 9, 2023

Eraser Tool not working

  • November 9, 2023
  • 1 reply
  • 126 views
I would like to use the eraser tool but it's not working. I select the option but not it's not opening the tool for use.

1 reply

Adobe Employee
November 9, 2023

Hi @default33510614p5l1hx 

 

We are aware of one bug where the Erase button does nothing after you've opened a second Express file within the same browser tab, without refreshing (i.e, open a file, return to Express Home, open a file again). Does that sound like your use case?

 

If so, refreshing the browser tab should fix the issue. If not, a screen-recording of what you are seeing will help.

 

Thanks

Abhi G