Skip to main content
D
default33510614p5l1hx
Participant
November 9, 2023

Eraser Tool not working

  • November 9, 2023
  • 1 reply
  • 126 views
I would like to use the eraser tool but it's not working. I select the option but not it's not opening the tool for use.

1 reply

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
November 9, 2023

Hi @default33510614p5l1hx 

 

We are aware of one bug where the Erase button does nothing after you've opened a second Express file within the same browser tab, without refreshing (i.e, open a file, return to Express Home, open a file again). Does that sound like your use case?

 

If so, refreshing the browser tab should fix the issue. If not, a screen-recording of what you are seeing will help.

 

Thanks

Abhi G 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices