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milagros_9186
Participant
June 2, 2025

error message

  • June 2, 2025
  • 1 reply
  • 173 views

Hi, I encountered this message in the app and on pc:

 
We’ve encountered an unexpected problem. Try refreshing the page or return back to home.
 
UUID: 2bb9535c-a1c7-45ab-947f-6afebf085184

1 reply

David__B
Adobe Employee
David__B
Adobe Employee
June 2, 2025

Hi @milagros_9186

Sorry to hear about your difficulties. When are you getting the error message? Could you test if it occurs in different browsers and in a duplicate instance of the file?


Thanks,
Dave

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