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Error 'not able to license all stock content" when attempting to download

Forum|Forum|2 years ago
August 25, 2023
24 replies
5253 views

Hello, I keep getting we were not able to license all stock content when attempting to download. I tried upgrading my account to the next level and keeps throwing the same error on majority of the assets. What's expected here?

Image Editor

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Denise31902301h1p1

Participating Frequently

I am having the exact same issue.

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Denise31902301h1p1

Participating Frequently

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Denise31902301h1p1

Participating Frequently

Please help. I just paid for the subscription.

Every image I am trying to use says the same thing. Please help.

Andrew_Gutierrez

Adobe Employee

@V318899522olh can you confirm where the Stock content was added to your design from? Also, can you share the stock IDs for the stock content in your design? You can find that by selecting the Stock content and clicking the "info" button in the image editing panel.

WendellaBee

Adobe Employee

@V318899522olh could you provide details of the issue you are encountering? What steps are you taking when you see this error exactly? Can you provide a screenshot of the error please?