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Emily37062467ki9q
Participant
April 29, 2024

Failed download

  • April 29, 2024
  • 1 reply
  • 215 views
No matter what I change on this I can not download the video. I need it as a video for our social media.

1 reply

Neelamk
Neelamk
Legend
June 25, 2024

Hi @Emily37062467ki9q,

 

We're sorry to hear about this. Do you still see the issue with the video download?

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know how it goes. 

 

Thank you,

Neelam

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