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J
João Caldonazo
Participant
June 3, 2024

Fotos corrompidas da galeria do adobe express

  • June 3, 2024
  • 2 replies
  • 228 views

Ao colocar uma imagem do adobe express em meus projetos e depois sair e entrar novamente no arquivo, as imagens são corrompidas. Me fazendo perder tudo que foi feito em meus projetos !!!

2 replies

J
João CaldonazoAuthor
Participant
June 10, 2024

Olá @Tarun Saini, 
Estou usando desktop, acontece com várias imagens e em vários projetos do Express. Isso ocorre há mais de uma semana, j reiniciei meu desktop e mesmo assim o erro continua ocorrendo. Uso, geralmente, o mavegador Safari e minha internet é estável.
Obrigado desde já !

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
June 28, 2024

Thanks for your response 

@João Caldonazo

. 

 

Does the image look blurry? Just wanted to confirm, did you take the image from the Adobe Express app itself or uploaded it through the device?

 

Regards,

Tarun

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
June 10, 2024

Hi 

@João Caldonazo

,

 

We're sorry to hear about this. Could you please let us know if you're on the desktop or on the mobile? Is it happening with one image or many? Please ensure you're on a stable internet connection.

 

Try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. You may also, try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

 

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