• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Glitch with Homepage Search Bar

Community Beginner ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

the search bar and settings move around the page and block half of the functions at the top
Bug Fixed
TOPICS
Multi-Page , Performance

Views

192

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Nov 22, 2023 Nov 22, 2023

Hi @default32263817lnprw2, the issue causing misplaced headers in  Adobe Express was fixed.

Status Fixed

Votes

Translate

Translate
11 Comments
New Here ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

Same here, finding certain functions on the interface not working 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

Same, I can't create a new project because of it.

Votes

Translate

Translate

Report

Report
New Here ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

just started today. tried restarting etc no change. a very serious problem for my schedule today.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

Hi @default32267154p0bmx8 - Are you able to select the View all pages button (see image below)? You should have an option to add a page within the following screen.

 

AnotherPhil_0-1694627774596.png

 

- Phil

Votes

Translate

Translate

Report

Report
New Here ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

No, that button is unresponsive as well. It was working fine yesterday.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

Very sorry about that. You've mentioned that you've tried restarting, have you also tried to clear your cache or complete a hard browser refresh?

 

AnotherPhil_2-1694628960473.png

 

- Phil

Votes

Translate

Translate

Report

Report
New Here ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

The search bar is covering the header on most pages of Adobe Express. I cannot click on anything in the header or move to another month in the schedule tab.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

Hi @erict87171042 - We are aware of this issue and are working towards a resolution. Please try clearing your cache and relaunching Adobe Express. We apologize for any inconvience and thank you for your patience.

Please visit https://status.adobe.com/ to follow the status of this issue.

 

- Phil

Votes

Translate

Translate

Report

Report
New Here ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

So, I found out if you clear your cookies and cache and also try express in Incognito - it fixes the problem

Votes

Translate

Translate

Report

Report
Community Expert ,
Sep 13, 2023 Sep 13, 2023

Copy link to clipboard

Copied

There are service issues affecting Adobe Express. Please see this post for more information:

https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332

 

As @Megan2939431178mp mentioned some people can fix it by clearing cache/cookies or using an incognito window, but it doesn't work for everyone unfortunately. 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 22, 2023 Nov 22, 2023

Copy link to clipboard

Copied

LATEST

Hi @default32263817lnprw2, the issue causing misplaced headers in  Adobe Express was fixed.

Status Fixed

Votes

Translate

Translate

Report

Report