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M
MS22453741lfup
Participant
December 12, 2023

I can't download

  • December 12, 2023
  • 1 reply
  • 186 views
I can't download my file, in PNG, PDF, or JPG format. I am being offered options to share on social media, but all I want to do is download the file, not share it.

    1 reply

    A
    alejandra_2964
    Participant
    May 18, 2025

    i can't download my files

     

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    May 19, 2025

    Hi @alejandra_2964,

     

    Sorry to hear you're having trouble downloading your files. Could you please share more details about the issue? For example:

    • Which Adobe app or service are you using?

    • What device and operating system?

    • Are you seeing any error messages when you try to download?

    • Is the problem with all files or just specific ones?

    With this info, I can help troubleshoot and find a solution for you!


    ^MM

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