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Participant
December 12, 2023

I can't download

  • December 12, 2023
  • 1 reply
  • 186 views
I can't download my file, in PNG, PDF, or JPG format. I am being offered options to share on social media, but all I want to do is download the file, not share it.

1 reply

Participant
May 18, 2025

i can't download my files

 

Community Manager
May 19, 2025

Hi @alejandra_2964,

 

Sorry to hear you're having trouble downloading your files. Could you please share more details about the issue? For example:

  • Which Adobe app or service are you using?

  • What device and operating system?

  • Are you seeing any error messages when you try to download?

  • Is the problem with all files or just specific ones?

With this info, I can help troubleshoot and find a solution for you!


^MM