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3

I cant download my designs

Community Beginner ,
May 09, 2024 May 09, 2024
this is already the 3rd time i cant download my designs. in less than a week
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing
72
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1 Comment
Adobe Employee ,
May 14, 2024 May 14, 2024
LATEST

Hi 

@default37178273l7ug2o

,

 

We're sorry to hear about this. Please share more details on this, like how many pages your project has and whether it has many images. Did you create it from the existing template or from scratch? Are you getting any error messages?

 

Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to see if that helps.

 

Regards,

Tarun

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