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my_4590
Participant
January 4, 2025

, I expanded a picture for Adobe Stock using AI, but when I check the stock, it only shows the AI-ed

  • January 4, 2025
  • 1 reply
  • 258 views

Hello, I expanded a picture for Adobe Stock using AI, but when I check the stock, it only shows the AI-edited version and not the original one. I tried to redo the process using the edit platform, but it doesn’t work after the image is generated. Additionally, when I attempt to expand the picture with AI, the app crashes almost every time, and I have to close and reopen it. I’m using a MacBook Pro. Could you please help me with the picture issue first? 😄 All the best,

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
January 6, 2025

Hi 

@my_4590

,

Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

If that doesn't work, can you share the screen recording of the issue?

 

Regards,

Tarun

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