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Images low quality

New Here ,
Feb 19, 2024 Feb 19, 2024

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Any images i upload to my projects show up extremely blurry / low quality. Both images that i upload, and images from Adobe Stock.

This has been an issue for a few weeks already. 

How can i make the images appear crisp? 

Bug Unresolved
TOPICS
Mobile Web , Subscription

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3 Comments
Adobe Employee ,
Feb 20, 2024 Feb 20, 2024

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Hi @AnaelleSFD3 

 

Thanks for posting about the issue. Would it be possible to share the project dimensions you're using and share a screenshot of the issue?

 

Thanks,

Dave

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New Here ,
Feb 26, 2024 Feb 26, 2024

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This happens with any size project, (1920 by 1080, 6000 by 3375)

Here is a screenshot of the little error icon that shows up on all my images that i put into a project- (this is from adobe stock btw)

AnaelleSFD3_0-1708977064701.png

 

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Adobe Employee ,
Feb 27, 2024 Feb 27, 2024

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Thank you for following up @AnaelleSFD3 

If you hover over or click the red triangle, does it give any more details? Is this a webpage, image, or video project? Is it possible to show some kind of before and after? 

Thanks again!

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