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default31739307yupkfa
Participant
August 17, 2023

Import completely distorted the original artwork

  • August 17, 2023
  • 2 replies
  • 254 views
I had many artwork/flyers created using Adobe Express. I loved it. Now that I had to forcefully import my artwork to this new upgraded Adobe Express, it got completely distorted - aspect ratio, fonts, shapes, elements, color palette scheme etc.

    2 replies

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    September 15, 2023

    Hey @default31739307yupkfa @anabelac81395957, 

    There have been recent updates in the Adobe Express webapp, and these updates may resolve the issues you've raised. We'd also like to apologize for the frustration caused and inform you that we are continuously working on enhancing the app experience. 

     

    I'd suggest, you please go through these posts:

    1. Updates for the new Adobe Express as of Aug 24th
    2. Updates for the new Adobe Express as of Sept 8th and let us know if you still have trouble with your files.

     

    Thanks,

    Amitej

    anabelac81395957
    anabelac81395957
    Participating Frequently
    August 18, 2023

    Exactly what happened to me. All ruined.

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