• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

Issue with Syncing Projects from Adobe Express to iPad

Community Beginner ,
Apr 20, 2024 Apr 20, 2024

Copy link to clipboard

Copied

To whom may concern, I hope this message finds you well. I am writing to address an issue I've encountered regarding syncing my current projects from Adobe Express to my iPad. While I can access my projects seamlessly on both my phone and laptop, I seem to encounter difficulties with my iPad. Since I've updated to the new update I've been having issues. I've attempted various troubleshooting steps, yet the problem persists. As my workflow heavily relies on the synchronization across devices, resolving this matter promptly is essential for the continuity of my projects. Could you please assist me in diagnosing and rectifying this syncing issue on my iPad? Any guidance or support you can provide would be greatly appreciated. Thank you for your attention to this matter. I look forward to your prompt assistance. Warm regards, Maria DiDario maria_didario@yahoo.com
Bug Unresolved
TOPICS
Desktop Web , Performance

Views

1.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
11 Comments
New Here ,
Apr 23, 2024 Apr 23, 2024

Copy link to clipboard

Copied

Hello, following this as I have a simillar situation. On my computer I have all my projects, and on the Ipad only local projects I did long a go. It doesn't seem to sync with my files on my computer, even thoough it says sync trough wifi.

Yours 

Björn

Votes

Translate

Translate

Report

Report
New Here ,
Apr 24, 2024 Apr 24, 2024

Copy link to clipboard

Copied

I'm in the same boat. 

Desktop PC Adobe express works great. 

iPhone X Adobe express is synced. 

iPad Adobe express - not synced.

 

What's up with that?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
May 07, 2024 May 07, 2024

Copy link to clipboard

Copied

Hi @orlyi32410784 ,

 

You cannot see the file sync on your iPad as it is still in the old version. The new version of the iPad for Afobe Express is coming soon, and you will see the sync of files working on desktops, mobile phones, and iPads.

 

Please feel free to reach out to us for any assistance.

 

Thank you,

Neelam

Votes

Translate

Translate

Report

Report
New Here ,
May 10, 2024 May 10, 2024

Copy link to clipboard

Copied

Do you have a date when the update will be available?

Votes

Translate

Translate

Report

Report
Explorer ,
Jul 06, 2024 Jul 06, 2024

Copy link to clipboard

Copied

When will this happen?!?! My workflow between iPad & iPhone adobe express has been DESTROYED! I am now being FORCED to work on any pay content on my tiny iPhone screen. This is crazy Adobe!! 

Votes

Translate

Translate

Report

Report
New Here ,
Jul 21, 2024 Jul 21, 2024

Copy link to clipboard

Copied

it's july 2024 and i have the same problem. Working with adobe express on an ipad doesn't make sense because the work is not synchronized to desktop or iphone. Since months all you can find on support pages is that you have to wait - there will be a new version...

Votes

Translate

Translate

Report

Report
New Here ,
Jul 22, 2024 Jul 22, 2024

Copy link to clipboard

Copied

Came here to say this. I'd really love to work on desktop (web) for Adobe Express then show clients on my iPad for meetings. 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 12, 2024 Sep 12, 2024

Copy link to clipboard

Copied

Hello! I was wondering if the issue has been solved yet, as I am still experiencing the problem. Is it just me or everyone?

Votes

Translate

Translate

Report

Report
New Here ,
Sep 12, 2024 Sep 12, 2024

Copy link to clipboard

Copied

It's not just you. I chatted with support yesterday and they said "not to worry, they're working on it." Still left hoping it happens by the end of the year. 

Votes

Translate

Translate

Report

Report
New Here ,
Sep 12, 2024 Sep 12, 2024

Copy link to clipboard

Copied

Ok, thanks for the info!
Cheers
B

Votes

Translate

Translate

Report

Report
New Here ,
Oct 01, 2024 Oct 01, 2024

Copy link to clipboard

Copied

LATEST

october 2 ans still no progress......when will they update???

Votes

Translate

Translate

Report

Report