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Participant
July 9, 2024

Loads PDF download to 90% then jams!!

  • July 9, 2024
  • 5 replies
  • 641 views
Loads PDF download to 90% then jams!!

5 replies

Tarun Saini
Community Manager
Community Manager
August 7, 2024

Hi @libnac,

 

Could you please share the project URL with us to investigate further? Please grant us edit access while sharing.

 

Regards,

Tarun

Participant
August 6, 2024

No, I am getting the same error response when I try to download the entire pdf.

Tarun Saini
Community Manager
Community Manager
July 31, 2024

Hi all, please try again and see if you are still seeing this issue. Our product team has fixed this issue. Please let us know if you're still experiencing this issue or not.

 

Regards,

Tarun

Participant
July 31, 2024

Hi, I get the same response using Chrome and Safari. I can't test it with Microsoft Edge. After completing 90% I keep getting a download error.

Tarun Saini
Community Manager
Community Manager
July 19, 2024

Hi 

@default55n8w9dy4lll

,

 

Thanks for your patience. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies to see if that helps.

 

If the above step doesn't work, please share the project URL with us via private message and grant us edit access to the project.

 

Thanks,

Tarun

Participant
July 9, 2024

Buenos días, no puedo descargar el archivo en PDF para impresión desde Adobe Express. Díganme que necesitan para resolver el problema cuanto antes y poder realizar la entrega del producto. Gracias

Tarun Saini
Community Manager
Community Manager
July 24, 2024

Hi 

@libnac

,

 

Thanks for your patience. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies to see if that helps.

 

If the above step doesn't work, please share the project URL with us via private message and grant us edit access to the project.

 

Thanks,

Tarun