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Participant
September 14, 2023

microphone

  • September 14, 2023
  • 4 replies
  • 585 views
My microphone keeps saying that it is muted and I do not Know how to unmute it.

4 replies

David__B
Adobe Employee
Adobe Employee
May 24, 2024

Hi @Albert37604759030v

 

The same troubleshooting mentioned in that article would still apply. You might also want to test in a couple of different browsers.

Participant
May 24, 2024

i am on windows, and the same problem is happening

 

David__B
Adobe Employee
Adobe Employee
September 15, 2023

Hi @default32273905665554 

 

Sorry to hear about your difficulties. Are you on Windows or Mac? Are you able to record in other browser apps?
Something like this may help? https://reference.learnosity.com/readiness/audio (not an official Adobe resource)

 

Best,

Dave

Participant
September 14, 2023

HELP ME! 🙎