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default32273905665554
Participant
September 14, 2023

microphone

  • September 14, 2023
  • 4 replies
  • 585 views
My microphone keeps saying that it is muted and I do not Know how to unmute it.

4 replies

David__B
Adobe Employee
David__B
Adobe Employee
May 24, 2024

Hi @Albert37604759030v

 

The same troubleshooting mentioned in that article would still apply. You might also want to test in a couple of different browsers.

    A
    Albert37604759030v
    Participant
    May 24, 2024

    i am on windows, and the same problem is happening

     

      David__B
      Adobe Employee
      David__B
      Adobe Employee
      September 15, 2023

      Hi @default32273905665554 

       

      Sorry to hear about your difficulties. Are you on Windows or Mac? Are you able to record in other browser apps?
      Something like this may help? https://reference.learnosity.com/readiness/audio (not an official Adobe resource)

       

      Best,

      Dave

      D
      default32273905665554Author
      Participant
      September 14, 2023

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