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carlosgarro
Community Expert
carlosgarroCommunity Expert
Community Expert
March 8, 2024

[Mobile Beta] New Beta Version not working correctly on Android

  • March 8, 2024
  • 2 replies
  • 343 views

After installing the new version, it reports no connection to WiFi. I've uninstalled it several times, and the error persists.

App Version 24.6.0 Beta

Android 14, Samsung S22 Ultra

 

    2 replies

    David__B
    Adobe Employee
    David__B
    Adobe Employee
    March 8, 2024

    Hi @carlosgarro

     

    Glad to hear you got it sorted. Thanks for posting the solution, too, as it could help others!

    Kind regards,
    Dave

      carlosgarro
      Community Expert
      carlosgarroCommunity ExpertAuthor
      Community Expert
      March 8, 2024

      Problem solved. I remembered that in the previous version (desktop), a similar problem was fixed by changing the computer's DNS. I did the same on my phone, and Bingo!

       

      In the following link, you can find how to do it: How to change the DNS on my Android Phone 

      Kind Regards

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