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[Mobile Beta] New Beta Version not working correctly on Android

Community Expert ,
Mar 08, 2024 Mar 08, 2024

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After installing the new version, it reports no connection to WiFi. I've uninstalled it several times, and the error persists.

Screenshot_20240308_100041_Adobe Express (Beta).jpg

App Version 24.6.0 Beta

Android 14, Samsung S22 Ultra

 

Bug Unresolved
TOPICS
Android , Mobile Beta

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correct answers 1 Correct answer

Community Expert , Mar 08, 2024 Mar 08, 2024

Problem solved. I remembered that in the previous version (desktop), a similar problem was fixed by changing the computer's DNS. I did the same on my phone, and Bingo!

 

Screenshot_20240308_134355_Adobe Express (Beta).jpg

In the following link, you can find how to do it: How to change the DNS on my Android Phone 

Kind Regards

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2 Comments
Community Expert ,
Mar 08, 2024 Mar 08, 2024

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Problem solved. I remembered that in the previous version (desktop), a similar problem was fixed by changing the computer's DNS. I did the same on my phone, and Bingo!

 

Screenshot_20240308_134355_Adobe Express (Beta).jpg

In the following link, you can find how to do it: How to change the DNS on my Android Phone 

Kind Regards

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Adobe Employee ,
Mar 08, 2024 Mar 08, 2024

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Hi @carlosgarro

 

Glad to hear you got it sorted. Thanks for posting the solution, too, as it could help others!

Kind regards,
Dave

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