• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

[Mobile Beta] New Beta Version not working correctly on Android

Community Expert ,
Mar 08, 2024 Mar 08, 2024

Copy link to clipboard

Copied

After installing the new version, it reports no connection to WiFi. I've uninstalled it several times, and the error persists.

Screenshot_20240308_100041_Adobe Express (Beta).jpg

App Version 24.6.0 Beta

Android 14, Samsung S22 Ultra

 

Bug Unresolved
TOPICS
Android , Mobile Beta

Views

58

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 08, 2024 Mar 08, 2024

Problem solved. I remembered that in the previous version (desktop), a similar problem was fixed by changing the computer's DNS. I did the same on my phone, and Bingo!

 

Screenshot_20240308_134355_Adobe Express (Beta).jpg

In the following link, you can find how to do it: How to change the DNS on my Android Phone 

Kind Regards

Votes

Translate

Translate
2 Comments
Community Expert ,
Mar 08, 2024 Mar 08, 2024

Copy link to clipboard

Copied

Problem solved. I remembered that in the previous version (desktop), a similar problem was fixed by changing the computer's DNS. I did the same on my phone, and Bingo!

 

Screenshot_20240308_134355_Adobe Express (Beta).jpg

In the following link, you can find how to do it: How to change the DNS on my Android Phone 

Kind Regards

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Mar 08, 2024 Mar 08, 2024

Copy link to clipboard

Copied

LATEST

Hi @carlosgarro

 

Glad to hear you got it sorted. Thanks for posting the solution, too, as it could help others!

Kind regards,
Dave

Votes

Translate

Translate

Report

Report