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1 reply

Tarun Saini
Community Manager
Community Manager
May 2, 2024

Hi 

@default37113146lkjhgf

,

 

We're sorry to hear about this. Could you please let us know the make and model of the device you're using? Did you try re-installing the app to see if that helps? If that doesn't help, check this article and let us know if that helps- https://adobe.ly/4b1M8h2.

 

Regards,

Tarun