[Mobile] Working on your file

2 replies
218 views
Translate

I can't download video after I created Instagram reel it says working on your file for hours

This topic is closed to new replies. Start a new post to keep the conversation going.

Tarun Saini

Community Manager

Hi

@default371447327fnu2a

,

We're sorry to hear about this. Could you please provide the make and model of the device you're using? Can you download the video from the web? Did you try signing out and signing in again to check if that helps? Also, try restarting the device and see if that helps.

Regards,

Tarun

Translate

S

SueBeeHoney

Participant

What is the holdup with downloading simple projects
Why doesn't Express save out automatically and makes me wait for it to do whatever it's doing?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.